Covid-19 updates - Keeping our people safe

Throughout this Covid-19 pandemic, our primary priority has been the continued safety of all our people: residents, workforce and our relatives. We have worked tirelessly to follow guidance and implement a number of additional safety measures to ensure the health and wellbeing of each individual.



It’s also been vitally important to us that all our people remained well informed and updated on what was happening within our homes. We aimed to alleviate fear and create a sense of control and calm within our communities. To achieve this we implemented the following:

  • Twice weekly communications to relatives and staff with open and honest information
  • Created secure relatives groups to ensure residents remained connected to their loves ones
  • Each home received tablets to carry out regular FaceTimes with loved ones


Physical and emotional wellbeing

During this time, we also understood the heightened importance of the physical and emotional wellbeing of our residents and our workforce. We continue to work closely with our care and activities teams to deliver 1:1 personalised care for residents as well as more social activities outdoors and maintaining social distancing. Activities are by no means the same as they used to be, however, we are exercising our creative skills to develop new and innovate ways for staying active and fulfilled.

Additionally, we have introduced our Employee Assistance Programme which aims to support our workforce through difficult times.


Our future

We believe that before the pandemic we were a strong organisation filled with knowledgeable, caring and compassionate people. However, we were nothing compared to who we are now. Our people are incredible and inspirational in equal measures, our team spirit and solid values are truer now more than ever before and we stand strong as a solid family unit, knowing that together, we can face any challenge ahead.

Our future at Renaissance care is exciting, we have lots to look forward to as we continue to invest in our people and our environments. Our vision hasn’t changed, it’s simply made our desire to deliver exceptional care even greater.



Visiting our homes

We understand that staying connected with your loved ones is of utmost importance and has great emotional and physical benefits for residents that must be supported.

Despite occasional disruption from COVID in 2023, we remain committed to facilitating meaningful contact between residents and their families. We have implemented a comprehensive approach that balances safety measures with the need for continued interaction.

Your visits can continue as usual, and we will provide you with specific precautions to follow during your visit to ensure the safety of all residents and staff. Our goal is to support you and your loved one to continue sharing quality time together, even during challenging times.