One of the key values we share at Renaissance Care is that we really see our residents for who they are, true care is about respect and understanding. Read first hand accounts from our residents, their relatives and our staff.
Our People at Renaissance Care
Norma-Anne Christie (85), a resident at Renaissance Care’s Glencairn Care Home, says she is thankful and happy to be living in the care home during this difficult time.
Starting as a senior care assistant set me up well for becoming activities co-ordinator in 2013 and gave me a solid foundation for understanding individual care needs, a skill which is crucial in my current role.
When my mum needed to be looked after 24 hours a day, I visited Whitecraigs and on my first visit, I knew this was a lovely place.
"It's really nice here. Its like home. I like having company and the like the cat. If there's a cat in here, I will take it and you've had it. I like to sit back and watch you all."
"I like it here for several reasons. Number 1 it's very friendly. Number 2 I don't feel like I have to run all the time."
"I like it here and getting everything done for me. I like to try help when I can. Everyone is so lovely and takes care of me."
"I enjoy my job because there's a trust between the staff. It's like a second family and we look out for each other."
"I like it here because it keeps me warm and the people are all very nice. I like using the face thing (FaceTime) to keep up with the church."
"Everyone puts the residents first and tries their best every day. We get some great banter with residents and it’s an absolute joy coming to work."
"I can relax. I like to sort out my pictures and keep busy. I enjoy dusting and tidying up."
Delivering person-centred care to our workforce is equally as important to us as our care for our residents. We aim to nurture and support talent whilst being flexible and understanding of individuals need and ambitions.