Edinburgh care home praised for tackling social isolation among residents
The scheme was launched by Glencairn, a private residential home run by Renaissance Care, last year after recognising that older people can still feel isolated even while they live in care. Isolation has the potential of harming both the mental and physical health of older adults.
To help care home residents to build social connections and boost community engagement, the home has introduced a range of initiatives including weekly supper and coffee clubs, walking activities, and language lessons. They have employed Lissa McIntyre of Joy Rides to bring Betsy round to their home and take some of their residents out for a hurl on her trishaw Betsy.
A dedicated focus group has also been set up to explore residents’ experiences and needs, while a new staff matching system pairs residents with care assistants best suited to their personalities – aiming to foster deeper connections and trust.
Wellbeing Companions have also joined the care team to create meaningful one-on-one interactions, offering residents personalised support and helping to encourage greater social engagement.
One of the important aspects of the programme is that outdoor walking has become an integral part of daily life. Glencairn has turned to volunteers and professionals such as reflexologists to help with the range of options available to their clients.
It has given me a focus and sense of purpose. It is important in this environment to have friends and that’s what we all are.
Olive McCroan, resident
Olive McCroan, 91, has been appointed the resident ambassador and said she is “loving” the role. She added: “It has given me a focus and sense of purpose. It is important in this environment to have friends and that’s what we all are.”
Caroline McDonald, 95, said: “I enjoy getting together with everyone, particularly at the coffee club where my family join, too”.
Graham Croan-Bee, 78, added: “It’s great, I am having a really nice time. There is lots to do and I don’t feel lonely as I can join in when I wish.”
Another aspect of the range of programmes on offer is Lingo Flamingo – a language learning scheme helping to boost social interaction with fellow learners. Some are enrolled to achieve an SVQ qualification through the course.
Jozi Stables, Glencairn’s manager, said the project is transforming daily life for residents, with increased engagement in activities, improved mobility and a noticeable reduction in stress and distress.
Ms Stables said a decreased use of analgesia and antipsychotic medications indicates the positive impact of social interaction and mental stimulation. She said that families have also provided positive feedback, noting improvements in their loved ones’ emotional well-being and overall engagement in life at the care home.
“Social isolation and loneliness are issues that significantly affect the mental and physical health of individuals and it’s a topic very close to my heart,” said Ms Stables.
“Even in care homes when people are surrounded by others, we face the issue where social networks shrink and opportunities for meaningful connections decrease inevitably leaving people feeling disconnected from their communities.
“At Glencairn we recognise the impact this can have on people, and this is why we wanted to launch this project. Our aim is to combat loneliness by fostering community support, encouraging social engagement, and providing accessible resources which are crucial in helping our people to maintain meaningful connections and a sense of purpose, ultimately improving their quality of life and overall health.
“By developing individual care plans focused on each resident’s unique needs and goals, Glencairn ensures that every resident receives care that supports their well-being, both physically and emotionally and supported people to achieve their dreams.”
